Forgotten Password Solution

We have all experienced issues with forgetting a password at some point. If this is a topic that is far too familiar to you, then continue reading as we will address how best to overcome this common issue. 

 

Forgotten Password: 

1. Go to https://app.learncore.com/login/[yourcompanyname]. Click “forgot your password?

2. Enter your email address: [your email address] and click “reset my password”.

3. Make sure to check your inbox, spam and junk mail folders for an email from support@learncore.com

4. Open the email and follow the directions specified in the email to complete the password reset.

 

Forgotten Password with Single Sign-On (SSO) Users: 

Unfortunately, LearnCore cannot save a password for users with Single Sign-On (SSO) providers. Therefore, clicking the "Forgot Your Password?" link on the login screen will not work. If you have forgotten your password, please request a new password through your designated SSO provider.  

 

 

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