Can't Access Your Webcam?

LearnCore Uses Flash to Record Pitches

To record Pitches, LearnCore uses the Adobe Flash Player plug-in to access your device's camera and microphone. Each browser handles the request to access the camera and microphone a bit differently.


Chrome (Recommended Browser for LearnCore)

Once the Pitch IQ page is open, the Adobe Flash Player will request permission to use the camera.

Step 1: Click Allow within the Flash player

Step 2: Click Allow within the browser

Once the "allow" option is selected in the Flash player, a toolbar drops down from the top of the browser asking for permission to the use the camera. This represents Chrome's own set of permissions, and selecting "allow" will grant LearnCore access your device's camera.

If access is denied, you can simply refresh the page to receive the prompt again.

If you select "deny" in the Chrome toolbar, a small camera icon with a slash through it will appear in the address bar.

If you would like to change Chrome's permission settings and enable camera access, select the camera icon and click the "manage media settings" button.

 

This should bring up a list of "media exceptions," which are sites for which you have specified camera and audio access permissions. To receive the browser prompt the next time you visit LearnCore, remove the LearnCore item from the list of media exceptions.

The next time you visit LearnCore, both the flash player and the browser will ask for permission to access the camera. 


Safari

Once the Pitch IQ page is open, the Adobe Flash Player will request permission to use the camera.

If access is denied, you can simply refresh the page to receive the prompt again.

There aren't any browser-level permissions in Safari, so you should receive this prompt every time the LearnCore flash player is loaded.


Firefox

Once the Pitch IQ page is open, the Adobe Flash Player will request permission to use the camera.

If access is denied, you can simply refresh the page to receive the prompt again.

Firefox does not automatically disable the Flash Player, so you should receive this prompt every time the LearnCore flash player is loaded.

If the Flash Player does not appear, it is possible that you have disabled the plug-in manually. To modify your permissions, you'll have to use the add-ons manager by going to Preferences -> General -> Manage Add-Ons -> Plug-ins, find Shockwave Flash, and hit the "enable" button.


Internet Explorer

If you have not enabled all sites to run the Adobe Flash Player add-on, IE may request permission. The behavior is generally the same across IE 8, 9, and 10.

IE 8

You should use a different browser. Download Chrome or FireFox

IE 9 and 10:

Select "Allow" to give LearnCore access to your device's camera. In IE8, you may have to grant access through another prompt

If you select the "x" button on the toolbar, you can simply refresh the page to request access again. 

If you'd like to modify the Flash Player permissions for the browser, go to Tools -> Internet Options -> Programs -> Manage Add-Ons. Right-click on the Shockwave Flash Object item and select the More Information option. In the menu that appears, you can remove sites that have permission to run Flash Player.

 

 

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